DIRECTOR OF CLIENT SERVICES
Cynthia has been in manufacturing for 32 years beginning with GE Aerospace designing jet engines. She’s worked in and with both large and small companies. Her most recent 25 years of experience includes managing or directing functions such as Technical Sales, Customer and Technical Service, and Training and Consulting Services Development. A Lean Enterprise expert with a specialty in administrative, services, engineering and transactional-based business functions, she has 17 years experience helping companies’ improve their profitability and competitiveness. Her work with over 60 companies spanning most of Colorado’s manufacturing-related industries has gained millions of dollars in measurable strategic performance improvement through enlightened leadership and management, employee engagement, process excellence and smart integration of information systems.
She has extensive experience fostering impactful relationships with organizations such as Colorado State University Office of Engagement, Larimer County Workforce Center, regional Economic Development offices, and Front Range Community College for the benefit of Colorado Manufacturers and their supply chain.
Education
B.S. Mechanical Engineering & Materials Science, Duke University
Certifications
Certified Lean Master, ISCEA
Lean Bronze Exam, Lean Certification Alliance (SME, AME, Shingo Prize, ASQ)
Sustainability Management Certificate, University of Colorado – Boulder
ISO 9000, Lead Auditor
Six Sigma Yellow Belt
